Lovely little crafty shop and the two ladies working there were really knowledgeable knew what to help me with, great place to go and get started.
Came to the shop whilst visiting Harrogate on the off chance they would have the new sewing machine I wanted. I was warmly greeted by the owner Sharon and offered a demo on the machine. Sharon was highly knowledgeable in all things sewing machines and sewing, I would highly recommend a visit if you are looking for supplies or a new machine. Lovely overall independent shopping experience and I came away with my new machine 😀
I bought a ex demo machine which arrived pretty quickly. They did however advertise that this machine had a very low service count, upon arrival however it was actually a lot higher than advertised which was very misleading. I did reach out to them regarding it but they have chosen to ignore my email.
Hi Anna, we're a little upset about your review. You emailed us on Sunday evening and we replied to you within 30 minutes as per the email below. The stitch-count was 13,000 when first put on the website, but was used 3 times in small demo's since, so still only 49,000 when sent to you. This is significantly less than the 250,000 stitches considered 'run in'. You are quite entitled to return the machine to us if you are not happy, however we assumed you were happy because you did not contact us again until this review!
email sent Sun 02 Aug 18:55
'I can confirm that the photos were taken 2 months ago. We have had this demo in the shop and have only stitched 3 small embroidery designs since the photos were taken, so very minimal usage. I know this exactly as I am the one who did the designs.
As an ex-demo machine with less than 250,000 stitches it is the equivalent of just a few weeks of light home use. So ours is essentially a brand new machine. Normal use for a machine is 1-5 million stitches a year.'
I have always done sewing by hand and fancied trying a sewing machine, called in and came away with a Brother HF37 strong and tough machine.
Sharon was very helpful and advised that the machine would be useful for craft work as well as learning to sew.
Well worth a visit.
Knitting, sewing and embroiderie supplies and classes! Best place to visit!
Had a wonderful experience at white rose sewing and craft centre, Maddie was able to look at my machine and provide solutions to the issue I was having.
Maddie was so friendly and helpful I'm very glad I came in today, I would 100% recommend using white rose for any sewing related needs.
First class friendly and helpful business. Owners/staff very knowledgeable, friendly and helpful, with follow-up help on the technical and operating side as required Well worth travelling a distance to purchase knowing that help is there later if needed. Wonderful shop with so many lovely sewing and knitting items to purchase. Fully recommended.
We went to the shop today and we just enquired if the lady sold sewing machine parts. She said that she didn't but she helped us to bring one up on Amazon for us and posted it over to my wife on whatsap. She didn't have to do that but she really wanted to help. She was such a lovely woman. What a superb service. Thank you so much for your kindness. Neil and Adele
The staff were very helpful and knowledgeable about all the products! Good prices and great service, thank you!!
I needed some cones for my overlocker. The lady who served me was really lovely and helpful while giving me the space I wanted to choose.
Excellent range, lovely staff. Highly recommend.
Really friendly and helpful. Gave helpful and informative advice on a knitting gift I wished to buy for a friend.
A lovely warm and welcoming atmosphere in a shop full of quality stock.
Great shop, really friendly staff and super service. The lovely lady who served us was very helpful and dedicated us all the time we needed to buy our first sewing machine. Thank you!!
Amazing prices. Wonderful selection of yarn. The shop keepers are so kind and helpful.
Very helpful staff - actually listened to what I wanted and gave good advice. Well stocked shop with some lovely wool.
I have visited this shop a few times already since new management
it is fantastic
great friendly staff
would recommend this lovely shop to sewers and crafter’s knitting etc
sue from harrogate
This newly managed shop is fabulous for all sewing advice, tools and equipment. Customer service is both excellent and very friendly. A pleasure to know.
Brilliant to see the business under its new ownership, incredibly helpful and knowledgeable staff, cannot recommend them highly enough.
Lovely shop with all sorts of things you'd need for sewing. I've been served by a very friendly gentleman who had much patience with all my queries. This shop is closing down for his retirement and I noticed professional dressmaker scissors also on sale for a price you wouldn't believe. Grab yours soon before it's too late. Unfortunately, I forgot to take pictures. Worth a visit!
I took my machine for a repair and a service because my previous service engineer had moved away. Phil is knowledgeable and courteous. When I collected it, he carried it to the car for me since I’d hurt my arm a few days before. Thank you very much.